Personal data request
To request a download of your personal data:
- Select Account (person icon) → in the app, select Menu (3 bars), or on the web, select Settings.
- Select Security and privacy → Manage your data.
- Select Download Personal Data → contact Robinhood Support to process your request.
We’ll notify you by email once your request is complete and your download is available. It may take a few weeks to prepare your download. Once it’s ready, your data will be available to download in the app for 30 days.
What’s in the download
Personal information in the categories below will be included in the download. The following examples illustrate the types of data that we collect.
Data you provide
- Personal information: May include your name, email address, physical address, date of birth, telephone number, citizenship, National Insurance number, number of dependents, and marital status.
- Investment profile: Includes personal details such as employment, marital status, number of dependents, your investment and asset knowledge assessment results, and information related to marketing.
Data we collect automatically
- Marketing interactions: Includes device identifiers, such as an IP address or mobile device identifiers, and ad campaign interactions.
Data from other sources
- Data we generate: Your gender, inferred by your first name. The download will not be an exhaustive list of personal information and may be limited under applicable law. Review our Privacy Policy for the full list and to learn more about our privacy practices.
What’s not in the download
In some cases, we do not provide all of the information that we process about you. For example, we may not include information where an exemption applies, personal data is legally privileged, or personal data is processed by a third party acting as a controller. We also exclude most personal data relating to other individuals.
You can learn more about our privacy practices in our Privacy Policy.